Product complaints shall be submitted by completing a current revision of the Product Experience Report (PER) form, one form shall be completed for each Patient/Event.
- European Customers will select the applicable PER (Language) form link below, see page 2 of the PER for instructions for your local language.
- Distributors shall submit the PER(s) form via email, a complaint number will be generated and the product return instructions sent to the email that was provided within the PER form.
Note: Obsolete, incomplete and handwritten PER forms may delay the processing of the complaint.
EMEAComplaints@zimvie.com for questions concerning reporting a product complaint or a product complaint return.
Product Experience Report PER: